DO NOT BUY WAYFAIR! I cannot stress this enough! We recently had the misfortune of buying a wardrobe from their UK site for our bedroom and I would not recommend you do the same. The trouble started when - after we dismantled our old wardrobe and took it to the recycling - Wayfair delivered a mish-mash of random flatpack pieces which were for a selection of different sized wardrobes which couldn’t be assembled. This took us an age to work out - mainly because Wayfair customer services assured us - not once but twice - that the right pieces had been delivered. (Also, of course, the wrong instructions were in the boxes.) When the delivery company came the following day to pick up the random pieces of flatpack we’d been assigned, they only had paperwork to pick up four flatpack boxes - not the 12 that were now cluttering up our house. Cue yet another call to customer services. This time they told us they would reorder for us like-for-like and redeliver again at no extra cost after taking away the random selection of flatpack pieces we now had in our possesion. All well and good, I thought - until I received an email out of the blue shortly afterwards saying the order had in fact been cancelled completely and we would get a full refund instead. This refund was quoted at £950 - which was above the price we had ordered the wardrobe for in the first place. “Fair enough,” I thought. “The discrepancy will reimburse us for the runaround they’ve caused us.” Unfortunately, our satisfaction at what felt like a positive resolution to this mess was short-lived: Another email came from Wayfair the following day - this time saying the actual refund would be for £200+ less than they’d originally quoted. Oh - and that they could no longer offer us a like-for-like replacement because of unspecified “issues” behind the scenes which they refused to discuss. So, basically, thanks to Wayfair’s incompetence, we’ve been left stressed, out of pocket, with no wardrobe for our bedroom and no recourse for their inability to deliver on their promises. The whole experience went from promising to disappointing to mystifying to frustrating and then finally to enraging in the space of a week. (P.S. This is just the edited highlights - the whole experience was actually much worse. If it were possible for a company to win a prize for not knowing its ar*e from its elbow Wayfair would be on the podium every time.) Thanks for nothing Wayfair. Recommendation: avoid like the plague.