Well it was my first time and have to say absolute last time I will ever deal with this company. Placed an order got a delivery date it failed no updates provided so had to chase for an update and finally got through to an agent who was about as useful as a chocolate fireguard. Couldn't provide any details as to the reason for the failed delivery couldn't provide any details as to a revised delivery date said I would have to wait a further 10 days to find out if the item was going to be rescheduled for a later delivery and if after the 10 days they found it wasn't they would be happy to refund my purchase price then they would look into supplying me with something else in its place. No one was bothered to even attempt to pick up a phone and try and get a delivery date, "As per their policy" I had to wait 10 days to find out if the items were ever going to be supplied or not or alternatively I could just cancel the order and they would refund me within 7 days and I could go somewhere else. Well my advise is do that in the first place the company are just not worth dealing with!