So disappointed with my recent purchase from Wayfair. Ordered a simple shower screen from their website. First delivery supposedly arrived, when I contacted them to ask where it was they advised that it had to be sent back as it was damaged at the depot. I then re-ordered it, replacement item arrived and was heavily damaged. I contacted customer service who re-ordered another one which when it arrived, was damaged again. When contacting the customer service team they said I wasn’t able to reorder the item as I had already received 3. Incredibly poor service, there was no effort to rectify this terrible service or a solution. I would never ever use them again!
4 years ago
Wayfair has a
1.5
average rating
from
2,238
reviews
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