I first purchased these drawers back in February, they were supposed to be delivered a month later (mid March)....they were initially sent but ended up getting sent back, never even made it across the sea for an attempted delivery? Guessing Covid put a stop to it, which I was more than understanding about. Anyway, I had kept an eye on it and saw it was not making its way to me. So I rang up and they said I’d need to re-order and that it would be available in May (currently out of stock at this point Bizarrely). So we placed another order, as these drawers (perfect for changing a baby on) were the perfect size and colour for the space I had in the room, and I hadn’t found anything else suitable. I was due mid April, and thought, well I may as well hold out for them. But the delivery kept being pushed back and back and initially, the contact from Wayfair was good....a manager took over our order and contacted us and offered numerous discounts over the course of the delay. Then in September, we were notified that this order was to be cancelled as the product was now discontinued, via an email. I then proceeded to contact wayfair (phoning a few times and then an email) to speak to the manager who was dealing with us, to fail and get nowhere. Still no response from my email that was sent over a week ago. I have been far more than understanding and patient than most, as I believe you get nowhere with being rude, and given the current circumstances, I felt it only fair. However, we have not been treated fairly in this whole process, and I’m just disappointed in the lack of customer service and the fact that we have clearly been forgotten about, and just let down. Zero contact since the cancellation, which was via email, no call, a lot not chasing on our part, from the beginning. I currently have baby clothes everywhere in the babies room as I have no storage for them. I am not seeking an alternative solution.