Terrible company to deal with totally incompetent they don’t appear to know what the stock levels are within their own business. We selected an artificial Christmas tree from the Wayfair web site then proceeded to phone Wayfair customer services to check that both the item was definitely available plus the delivery time . The customer services advisor first confirmed that there was 5 available for immediate delivery and gave a delivery date for 15th December with this information I both ordered and paid for the item . On the basis that we also received a confirmation e Mail of our order and delivery we disposed of our old artificial tree in light that we had a new tree coming in time for Christmas . Two days on I receive an e Mail from Wayfair stating that our order had been cancelled as the item was discontinued and that our money would be refunded up to 5 working days . I am really annoyed we would not have disposed our old tree had we not been given false information we are now scrabbling around on the web to get a replacement plus we have to pull out more money while awaiting a refund . I am reading reviews of Wayfair below and this is not the first time this has happened it just goes to show they are totally and utterly incompetent they don’t know what is going on within their own business. Would definitely advise not to trust this company .