I'D SOONER TRUST A NIGERIAN PRINCE! I'd sooner trust a Nigerian Prince to deliver what they promised. You'll have an easier time buying furniture by putting your head in the fridge and slamming the door again and again, rather than by using this company. I bought a desk back on the 12th of December, delivery due on the 18th. It has been dispatched on time, however they put the wrong postal address on it - which I managed to identify on the day it was supposed to be delivered when (surprise surprise) it didn't show. I put the correct address into the order and Wayfair have had the right address all along - something I also confirmed on the day it should have been delivered. Since the 18th I have repeatedly called Wayfair (around 5 times now) about the problem, and each perfectly lovely customer service agent has 'raised it' but NOTHING HAS HAPPENED/CHANGED. My furniture is STILL HALF WAY ACROSS THE COUNTRY, where they are REPEATEDLY trying to deliver it to the wrong address. Additionally, no one seems willing to PICK UP THE PHONE and call the courier. I have contacted the delivery company myself and they can't do anything, they can't even label the package as having the wrong address on it, as I am not the sender (which I understand because a) GDPR and b) security). This is an absolute sham. I payed a lot of money for my desk, which I need before the New Year. I deliberately ordered it well in advance. This is utterly disgraceful service. Such a simple problem that's been identified a long time ago, BY ME, and they still can't do a single thing about it. The only reason this review gets 1 star is because a) I can't go any lower and b) the customer service desk really have been very kind about the whole thing - if apparently useless.