Buyers please beware when ordering from Wayfair if when you come to return an item you do not have access to a printer to print off your return label! I ordered an item, which to be fair was unsuitable so my choice to return, but when I spoke to Customer Services they advised that it would be collected by UPS Courier, as I was unable to go out as I am self-isolating, I was told I would have to pay £8.32!!! for the courier to collect this and for the privilege of them printing a sticky label. I feel this amount of money is absolutely incredulous and I am being penalised for not having access to a printer. I accept that the delivery charge of £4.99 should stand but to charge me double to return an item is very poor customer relations particularly in the current climate! The nation is in the middle of a global pandemic and ordering things online is the safest medium right now - and of course companies must accept that colours/styles etc will differ from images portrayed on screen. I am sure Wayfair is capitalising on the whole Covid-19 situation, as are many other companies, but not charging such large return fees. Next are currently taking a view not to charge customers for returns for obvious reasons. Unfortunately,I do not feel I can order anything else from this company with any confidence if I have to return it without it potentially costing me an exorbitant amount. Come on Wayfair have some compassion tell customers all the facts on your fancy TV adverts and look at what you are charging for returns, surely you can see it is unfair!? Suppose it goes towards Lorraine Kelly's wages. Apologies but I am totally dissatisfied with the charges levied.