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Anonymous
1star is too much- please listen 1 star is too much for this company. I do not understand how they are rated 'great' on trustpilot. Will not be using wayfair again. Spent alot of money with wayfair on full bedroom furnitute set to have parts damaged and missing. This issue was raised with customer service who ordered parts to be redelivered. 4 weeks later missing parts turn up however, still damaged and parts still missing. Customer service shocking this time round and i am still waiting for my missing parts (I ordered early december). Been told by wayfair they cannot offer any good will compensation (they say this was taken out of the policy! No wonder because by the sounds of it you would be owing loads of people money) so, they have just reordered the parts again. Lets hope i eventually get what i paid for!!!! Also when the bedroom furniture did arrive and we started building the furniture that had all the parts, nothing was labled and the instructions are wrong. If you order from this company you are gambling. I have ordered a few items from this website and had more bad items than good. This is the last time i gamble and will not be ordering again
3 years ago
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Wayfair has a 1.5 average rating from 2,252 reviews

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