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Eileen
I ordered the Amelia sideboard from Wayfair in October 2020 which is from a company called Tenzo in Sweden. I’m constantly having to get replacement items as they are damaged during shipping due to the shoddy packaging from Tenzo. Wayfair are not prepared to offer compensation for the hassle & shoddy service I’ve been receiving since. They have responsibility working with Tenzo & any other 3rd party company to ensure items are delivered to a satisfactory standard if they want to keep a good name for themselves!! I have ordered several items previously from Wayfair & have been pleased with the delivery & the product, but in this occasion they have let themselves down big time not offering any monetary compensation for the hassle I’m receiving to try & get the sideboard I really wanted.
3 years ago
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Wayfair has a 1.5 average rating from 2,252 reviews

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