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Anonymous
I ordered my bedroom furniture which I was told would be delivered in 5 days time, after I’d made my transaction I was told it would now be 14 days until delivery, the day after the order was meant to of arrived I received an email to say it had been delayed (I’d come to that conclusion after waiting at home for it to be delivered) 2 weeks later I was emailed to say it had been dispatched. On the website my furniture was now in the sale so I contacted Wayfair to ask as I had not received the goods yet would they refund me the difference and was told that wasn’t their policy. Bad customer service, poor communication. I will never use Wayfair again.
3 years ago
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Wayfair has a 1.5 average rating from 2,238 reviews

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