Glass table was delivered in tiny pieces. Replacement was ordered which never came, next week it’s out for delivery but never came. Next week, we are reaching out... they said that a lot!!!! But they didn’t reach it.
The final request again it was on its way, but I checked on the site and the glass top that’s on its way is out of stock for 2 months. I mentioned this and got a refund for the glass top.
So we are 6 or 7 weeks into this so far. I have table legs and 4 chairs, but a refund on a table top.
Off we go again, I reject the whole order and get a refund ( got to say they refunded without question, they were good for that and thanks ) the legs and chairs are going back. But.....
the courier only shows legs going back on their tracker. 3 times, 3 times, 3 times so that’s 3 times..... I confirm with Wayfair are they picking up the chairs, yes they are it’s on the schedule. So when they come to collect the legs and say the chairs are not on the schedule by now me, you, and everyone kind of expect it.
They will now be collected on Monday.
There’s some nice people at Wayfair but ultimately I can say all those I communicated with either lied or got it wrong.
Never again will I buy from them. Never again can I trust them.
3 years ago
Wayfair has a
1.5
average rating
from
2,252
reviews
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