I used Wayfair, the UK site and I first ordered a king size matress and that arrived on time and was very pleased with the company so I used them again to buy 2 pink chest of drawers. I was charged £80.00 for delivery because I live on an offshore island. The chest of drawers were meant to come in 2 days, well that didn't happen and I had yo wait for 10 days because the delivery company XPD list my goods and would not admit it yo Wayfair. wayfair would not listern to he and would not do anything for Me so I gave up , then out of the blew they finally arrived, one chest of drawers were damaged and I was told a Wayfair would give me my shipping costs back but for 4 days and still ongoing you can't get though to Wayfair because there systems wrre down do I have a danaged chest of drawers costing me £500 and I know I'm stuck with the brokern chest of drawers and I know I won't get my shipping costs back. I am never using this useless company again, they gave been around 6 years and they will yo bust soon as they only get one star from people who follow the reviews, if I could give no stars I would, they font even derserve one star, I am fuming and I will tell everyone to stay away from Wayfair . There customer service is rubbish and do is the delivery company, they font unwrap the goods for you and I had to beg term yo take the chest of drawers in the bedroom which was the first door on the left as you gone in do it was only a few feet, crap delivery service with no warning that there coming and they make you sign that the goods are not danaged which is not fair . The money I spent on delivery £80.00 they should take the goods to the room you need them in and they should unwrap the items and take the packaging with them. STAY AWAY FROM THIS COMPANY.
9 years ago
Wayfair has a
1.5
average rating
from
2,242
reviews
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