I purchased a table and chairs from wayfair on 4/11/2021 with a projected delivery date of 4/23/2021. I received the chairs via fedex quite quickly, the table on the other hand didnt show by the expected date. When I reached out to customer service, they reissued the order in hopes to get it out quickly and then the order just sat... for days... fast forward to 5/8/2021, I've had enough of the inaction, I reached out to wayfair to cancel the order and get a refund. They refunded the table no problem (just the total waste of my time, but I guess that doesnt cost them, so who cares, right?) but the chairs on the other hand had already been assembled, and they refused delivery of them. After much back and forth, they made this big hoopla about allowing me to return the chairs and waiving return shipping but I'd have to pay for the packaging to send them back which I refused. I shouldn't have to be out any amount of money to undo a transaction that was soured by their inability to deliver what they've promised. Since they refused to refund the chairs, I've thrown them away and charged them back to my credit card. I'm done with wayfair and its disappointing family of companies.