If I could give them a zero star I would! I am still in the middle of the nightmare so to appease my anger I'm posting this review! I am in the middle of a very stressful renovation and ordered a turquoise fridge and stove! What they have put me through in regards to the delivery of these items is nothing short of emotionally mentally abusive! This past Saturday was my second day waiting seven hours for delivery that never made it. I never received a call from the driver or the delivery department the entire day touching base with me or letting me know the situation! The company would not allow me to speak directly to the delivery department here in Dallas so I was kept waiting at the hours ticked by only to have them close by five with no contact from them they all got home! Even worse I was abused by Meagan and Camille Who are the managers that work in the shipping department! It was a horrifying experience that actually drove me to tears until I finally reached a wonderful supervisor who helped call me down and agreed that I should've never been treated the way that I was! She didn't notified me that the delivery was canceled without my knowledge! When I woke the next day I received a text message from them saying "enjoy your fridge and stove! I called them on Sunday and hopes to get some answers only to find out that my delivery date had been rescheduled without so much as a phone call to discuss with me what would be the best day for delivery nor was there an apology! I am still waiting for my fridge and stove but I don't believe they deserve a dime of my money after how I've been treated so I'm looking for these items elsewhere! I'm sure I'll be waiting for seven and eight hours this coming week without any contact again! These people do not care about the customers whatsoever they have no liaison team to rectify extreme problems of this nature! I'm actually traumatized by this experience! Do not order a large appliances with these people! Tip for consumers: DO NOT order large appliances and if you like waiting around for 10 hours with no phone call in regards to shipping and being abused by the shipping department feel feel free to order from them!!!!!