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J Crowther
I ordered a chest of drawers as it was available for next day delivery. I drove an hour to the new property to accept delivery, only to find out that the delivery would be in 2 weeks time. I spoke to customer service who couldn't have cared less and was told I hadn't read the Ts & Cs correctly - delivery is only an 'estimate'. How can next day delivery be an estimate? They actually don't have any stock of this item in. However, 3 days after flagging this up to customer services, the item is still on their website as available for 'next day delivery'. Was not offered anything in the way of compensation. Avoid this lying company at all costs!
3 years ago
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Wayfair has a 1.5 average rating from 2,238 reviews

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