Wayfair is an infection that we should kick out of Canada. Everything they sell is overpriced poor quality items. They probably do thousands of % of margin on their sells. They have 0 customer service, that can range from not answering you to being complete a-holes.
You can't see anything you're getting, and yet they make it impossible for you to return anything, even if it wasn't as advertised. They make you pay shipping to return it, which can to go up to 100$ for furniture. And you can be certain that your item will at the very least be not in perfect condition even if new.
Also, I bought something, and the next day they lowered the price to 120$ less. That is a crazy difference, and I would understand any store not refunding the difference if it was days later, but the next day of the order, they absolutely refused to do anything about this. They told me if I want this price I should pay the shipping to return it to them the day it arrives, then buy it again.
Also, they left the box in front of my door, didn’t bother ringing to say it had arrived (I work from home to I know), and left. It could have easily been stolen or drenched if it was raining.
You should absolutely do anything to not buy from there. Even if you can't seem to find the item you want elsewhere, it's probably just because they changed the name so that you don't find it. Right click on the item image, and do "Search Google for image". You should see at least a couple of other stores that has it, that probably has way better policies, better price, customer service, or is more local.
3 years ago
Wayfair has a
1.5
average rating
from
2,238
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