Ordered a bathroom unit and was due for delivery on 7th June. Was told they tried to deliver at 6am and card left even though no delivery attempt was made.
Took 3 weeks and 5 emails to finally get the unit delivered, each time being fobbed off by customer service with copy/past replies when I asked to cancel/be refunded.
When it did arrive it was badly damaged, almost like it was an ex display or return. No handles in the box and as you can see, it was basically falling apart.
Complained and they sent me a link to return it, where it listed I had received 2 units!
Avoid this company. Products are laughable and their customer service is non-existent.
3 years ago
Wayfair has a
1.5
average rating
from
2,252
reviews
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