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Luca
Horrible Wayfair company, very greedy & charge more but give you less service! I got the same dresser again from Wayfair for my other bedroom. The delivery guys didn’t want to take it out of the box this time.;( Last time they did that. This time around this same Anikesh dresser & same gray color was even more money now in September than back in July, about 150 more & they didn’t want to price match the price! It just shows how greedy they are! I put up with that because they charged me already as they had my card on file from ordering before.;( Wayfair charged me more money & game me less service! Wow! Very shameful of this Wayfair company! The other dresser looks like the lacquer came apart. Now this same dresser today is still in the box & the mirror still in the box. I can’t even inspect them to see what quality they are in & if it is assembled or not? I called their customer service, the 2nd woman who I was transferred to wasn’t of any help & even said she didn’t know it was even assembled in the box? I said what?? Last time it was assembled! It better be the same now! Nothing said that it wouldn’t be & that they wouldn’t take it out of the box when I ordered it the second time. It just shows how greedy they are & how deceiving so they can keep charging more money if you want better service? What a joke this company is! I wouldn’t be surprised if they go out of business because this isn’t sustainable...how many people can they keep deceiving & still stay in business especially when people share their terrible experiences from this Wayfair company!! The delivery guys were lazy today ! They dropped it off in my bedroom in the cardboard box & left saying that’s how the Wayfair instructed them to do! Wow! Last time they took it out of the box & put it against my wall. This time no service as all! More money & less service! Do yourself a favor & don’t order from them. Now reading many of their reviews I noticed how negative they are! I wish I knew before about how horrible this greedy company really is, more money less service! They change the rules as they go! They said on the phone it’s more money to take it out of the box, really? What happened to customer service? They go for quantity not quality. I ordered this second same dresser but I feel duped for doing this & they will never get any business from me ever again & I will let everyone know how terrible my experience is with them as I don’t want others to be duped & get stressed out like this! It’s packed in very thick heavy cardboard, I have to find someone to cut thru it w a special sharp tool, take it out as it’s very heavy dresser, then put it against my wall, more money for me to spend for someone to do this. My advice is please do yourself a favor & don’t give any of your hard earn money to this Wayfair greedy company. Take your business somewhere else. You will thank me later. You are welcome!
3 years ago
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Wayfair has a 1.5 average rating from 2,252 reviews

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Alice, Customer Support

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