Wayfair is unreliable and tracking items is impossible. You pay for expedited then you’re told items only ship ground-that’s after you’ve paid and wayfair has missed the delivery date. Heavy items are dropped away from the front door and no recourse or apology is offered. Wayfair will push their inefficient delivery service off onto the carrier. Their customer service is increasingly rude and the wait time on the phone is long. It’s a frustrating experience. I would be very careful if you’re ordering from them.
3 years ago
Wayfair has a
1.5
average rating
from
2,252
reviews
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