Absolutely a horrible experience shopping for anything that requires ensemble from Wayfair. I ordered the item on the 7th of the month, and the shipment got delayed several times and finally arrived ten days later. I opened the package only to found out the product was in poor condition and the parts were missing. Their customer service phone number is hidden on the website with layered automated options. I ordered a replacement for the missing pieces, and it's been three weeks now that I still don't have the complete product parts to assemble. I opened two email tickets on their website, and no one responded. Finally, almost four weeks in, I got on a call. The customer representative said there's nothing they can do about it. Extremely frustrating experience, and I will never shop again. I used to be a loyal customer but will never order from here again.
3 years ago
Wayfair has a
1.5
average rating
from
2,252
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.