I have ordered numerous things from Wayfair in the past.
It is not so much about the quality of the items they sell but in my case the delivery partner: DHL.
My parcel containing quite expensive Smeg juicer was lost/stolen. DHL it claiming it was delivered, twice actually.
Once on the 12th of October, which was later changed to "could not access the property ". Than a week later delivered again, first notification said I have signed for it, than it was changed to left with a neighbour. No they did not!!!
I have connected Wayfair numerous times asking for a refund. They are not helpful I'm getting the same kind of information from different people. They are investigating. Well I have CCTV I can provide a proof that no one from DHL was delivering anything.
Give me my money back
3 years ago
Wayfair has a
1.5
average rating
from
2,252
reviews
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