I would give 0 if I could! The worst experience ever! Please avoid! I bought sofa which supposed to arrive in 4 weeks. It was my mistake I haven’t checked the reviews before the purchase. For a while I haven’t received any information about my order so I decided to check it… and I couldn’t believe what I’ve read. I decided to cancel my order. It still wasn’t dispatched. I’ve been told I cannot do it because my item is ready to be shipped on that day. Obviously it wasn’t! After sending email everywhere and chatting to customer service for one week. No one could help me.. they changed my delivery date for one month later and they still didn’t let me to cancel it . Same story every time: saying it’s ready to be shipped today! I complained on Facebook and finally someone managed to cancel my order! I still feel like I was the lucky one getting my money back quickly! Don’t make the same mistake! AVOID!!