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Anonymous
If there was a ZERO to give Wayfair, I would !!!! Delivery was scheduled between 9am-1 pm. I waited home for hours. I saw a white box truck ( no name or signage) down the block from my house. I assumed it was my delivery, so I ran to put my dogs away. I came back and watched a man walk to my neighbors door, knock and then leave. I assumed it was a delivery for that neighbor. Mind you, the guy had NO Wayfair verst or any indication he was from Wayfair. I then looked at realized someone from Wayfair emailed me about 5 minutes before he drove away telling me there were outside my home. THEY WERE NEVER OUTSIDE MY HOME NOR DID THEY KNOCK OR RING MY DOOR BELL. I called customer support only to be told that they couldn't get in touch with the driver ( whom just left) but that they won't be able to RE delivery for another 3 days. MY daughter now has NO BED to sleep on. How can wayfair be associated with a delivery company that can't read house numbers. My home (as well as my neighbors home) is clearly labeled with our house numbers. Very frustrating as this was NO fault of my own but I now need to wait hours AGAIN on another day and my daughter will be sleeping on the floor for 3 nights. Never again WAYFAIR
2 years ago
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Wayfair has a 1.5 average rating from 2,237 reviews

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