I have recently bought a flat and was on a budget so decided to get all my furniture from Wayfair, as I believed them to be reasonably priced. I had quite a big order, so I wasn't expecting it straight away, but most items had long delays. But the worst one was the mattress I ordered. The bed came before the mattress so we had to spend over a month sleeping on the floor waiting for the mattress to arrive. When it finally arrived it was SO thin it was all rolled up like a sleeping bag. The thinness of the mattress caused the slats to warp and snap in half and me and my partner have been sleeping in a bed with dips bigger than the grand canyon. The quality of the products is not great in my experience, however every time we phoned up to complain the customer service was incredible and they took us very seriously. But that's the only good thing about the company.