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Lucy WIlson
Sofa delivered with pieces missing. Chat bots and emails are the only things you can deal with, customer service reps are non responsive. I now have a completely useless sofa and a whole load of hassle to either try and get parts replaced (the onus is all on me to arrange this apparently) or get a refund. I regret my decision to use this company.
2 years ago
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Wayfair has a 1.5 average rating from 2,237 reviews

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