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Anonymous
Dont bother to buy from Wayfair' an absolute nitemare from start to finish. Delivery disorganised. Item was a defect. Customer services were incompetent, took my email address wrong, then told me the wrong day for collection, then sent the wrong return label having no printer, sent me a drop off shop that couldnt print the label as no QR Code sent, cut off the call phoned again, Hermes were collecting then changed to UPS. No email regarding UPS's collection, phoned again, an absolute joke taken the whole day up and still have the defect and no refund of £118 yet until they sort the collection out correctly! Amazon were by far a lot more professional. Will never buy from Wayfair again.
2 years ago
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Wayfair has a 1.5 average rating from 2,252 reviews

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