I have given Wayfair a one star review as you don’t have the option of giving a no star rating. There were constant changes to the delivery of a bookcase (which cost £700) with no consultation about whether the changes were convenient for me. Numerous phone calls were made to Wayfair about this but no one could care less. I asked to speak to a manager to discuss the issues but no one has phoned. When the furniture eventually arrived, parts were missing and it was damaged. Wayfair is an arrogant organisation which has no respect for its customers. DO NOT BUY FROM THIS SHODDY COMPANY.