AVOID AT ALL COSTS!! AVOID AT ALL COSTS!!! First of all I wouldn't of given 1 star after the experience I have had with wayfair but that wasn't a option I had to give it a 1. We ordered over £700 worth of lights from wayfair for our flat refurb, and we kept some and needed to return part of the order. We set up the rerurn online and paid for the premium UPS service, but they never turned up to collect the packages. Wayfair also double charged us for the return fee originally and I had to call to rectify this and set up a new collection. I set this collection up 5 times and UPS never came!!?? I lost work because of this huge innconvience. Wayfair blamed UPS everytime, although UPS NEVER received any order to collect from wayfair!! We have had multiple calls and emails to them and no one ever offers any real help. We now have to return the boxes ourselves through royal mail and pay for this as wayfair do not even have the decency of covering this expense, despite my awful experience with them. My partner ego made rye purchase is also 40+ weeks pregnant and have told wayfair this, but they are still happy for her to have to run around just to get these returns completed. I am absolutely disgusted with them, NEVER AGAIN would I use wayfair. 1st and last time. My advice would be to stick to more reputable companies like John Lewis and dunelm for homeware.