I ordered a 9'x12' outdoor rug from this company on 7/23/22 and since then I have received a 2'x4' rug as a replacement 3 times. When I called customer service (for the third time today in 2 weeks) they said the price I paid on 7/23/22 was labeled wrong and that they would not honor the price I paid on my original receipt. Their solution is to give me a 10% discount, which is basically a slap in the face. What company does this? If I had gone to an actual brick and mortar store, with actual sales people, they would honor the price I had paid. Since Wayfair is a big company, it seems that they feel they do not need to respect the customer and honor the pricing. They want to get more money from a situation that was caused by them, not by me. This company does not care about what consumers think about them, only the bottom line for their board members and stockholders. I would recommend shopping elsewhere for items you would need from businesses that respect you and appreciate your business and that is NOT Wayfair. This was the first and last time I will be buying anything from them.