If I could give Wayfair minus stars I would! Their service is shocking and so poor I don't know how they are still in business. I purchased 10 copper outdoor lights 2 years ago, but because of construction work and covid they were fitted 1 year ago. After only 1 year of use one outdoor light is full of water and constantly tripping all 10 outside lights, so they never work. I have tried emptying the water but as soon as it rains the water gets in. The lights state IP65 protection which is clearly wrong and on this basis alone is a misrepresentation. I asked Wayfair for a repair, refund or replacement. They don't want to know, they keeping repeating the same 2 year warranty nonsense. When I spoke to Trading Standards they said the 2 year warranty was in ADDITION to my consumer rights and I should not be expected to throw faulty lights away after only 2 years. Wayfair terms and conditions with regards to putting matters right after 2 years is incorrect and Trading Standards are now going to investigate Wayfair on their incorrect trading policies. The team at Wayfair are extremely unhelpful and keep repeating the same misinformation about 2 years warranty and to read their terms and conditions. When I tell them about what Trading Standards have said and that lights should last longer than 2 years Wayfair say it is not their policy to help. If you want anything to last longer than 2 years NEVER buy from Wayfair. They don't read your emails and copy and paste written text that doesn't make any sense to your actual complaint, I think their emails are a complete waste of time. Now I have a faulty outdoor light which has been discontinued and Wayfair who don't want to know in helping me. Having spent 1000s of pounds with Wayfair over the years I am disgusted with their customer service in putting things right. A simple refund would have kept me as a customer. Now I will tell everyone to never buy from Wayfair. The 2 year warranty is incorrect for how long products should last and they should not use this as their only defense. Trading Standards agree with me and are shocked that Wayfair will not put things right after 2 years. The only course of action now is a County Court summons. Avoid Wayfair, they are the worst company to deal with! Spend your money with more reputable companies.