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Ruined My Holiday
I ordered Thanksgiving dishes from Wayfair ONLY because they promised the shipment would arrive 1-2 days before Thanksgiving. AFTER I paid for the order the expected arrival date changed to the day after Thanksgiving. I tried to cancel the order but they said it was already on the Fedex truck. They actually waited two days to ship them and that's what caused them to not get here on time. I had to buy them somewhere else and now have the aggravation of having to return them. More time wasted! Totally ruined my Thanksgiving. Waited 10+ minutes to soeak to a live person and then she was no help at all. Also I was told I could refuse shipment, but that didn't work because Fedex said they were delivering on Saturday and delivered on Friday. Total fiasco from start to finish. I will never order from them again!
2 years ago
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Wayfair has a 1.5 average rating from 2,252 reviews

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