Login
Start Free Trial Are you a business?? Click Here
Anonymous
I had been a loyal cust of Wayfair for a while & noticed the deterioration of quality as they tied up with some Chinese products. I bought a sideboard and paid $80 to get it assembled just to notice that it was extremely cheap quality, too tiny for the price looked like a TV cabinet instead of a sideboard, and requested it be returned for a refund. Now this product was assembled and was out of the box. Obviously I could not disassemble it. I mentioned to the cust service and asked for a special pick up. I get an email return that says, they can not honor the requested resolution as they require these items back to review quality and ensure improvements in future order experiences. I thought that IS THEIR JOB & A CHOICE !!! As a customer if they have not lived up to their services & quality as they promise, I can’t be held accountable for that. BUYERS BEWARE! Save your money time & energy. Do not buy from Wayfair. I burnt my fingers don’t burn yours !!
1 year ago
Read Wayfair Reviews
Wayfair has a 1.5 average rating from 2,252 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial