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Anonymous
Cant get a refund for them sending wrong items I ordered 3 fitted sheets for a single bed, apprently they were out of stock but still let me place the order. Instead of contacting me to say they were out of stock and refunding me they sent out a double bed sheet ( dont have a double bed) and a single bed duvet cover set ( dont need more duvet cover sets). Contacted them about it and they wont refund me untill the items they just decided to send out that i didnt order are returned. So now I dont have the items I ordered, am inconvienced further by now have to source packaging to return the items in order to get a refund. I would recomend you dont use Wayfair because you have to resolve their mistakes for them in order to get a refund. to resolve this I have had to open a disputed payment with my bank as Wayfair would not resolve it
1 year ago
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Wayfair has a 1.5 average rating from 2,252 reviews

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