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Iain
Pray that your order arrives correctly, or you will be spending hours of your life on the phone being lied to by their customer service team. We ordered a dining room table which arrived without legs. Weeks later we still have not received them, despite being assured on multiple occassions that they were being "expedited," or will be sent on X date, only for X date to come and go without any legs being shipped. They don't care that their shipping is unreliable or that their service is bottom of the barrel bad. Their only feeble effort to compensate you for your troubles will be to offer a 10% discount on a future purchase. A purchase which I assure you that you won't want to make.
1 year ago
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Wayfair has a 1.5 average rating from 2,252 reviews

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Alice, Customer Support

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