Hi, I got extremely worst service from Wayfair and looking for someone to help me sue this company as they literally wasted my whole day waiting for the damaged TV stand pickup and giving me another day to reschedule as per their choice (Thursday, Saturday, and Monday). I have bought a free product from them and have to follow them. I paid a huge amount for the TV stand (Order Number: 3590806182 with the amount of $1,439.43) and they are driving me through how to return the product. The day one I received a fully damaged TV stand and reported the same to customer services with video, and pictures and explained the pickup at the earliest. Now, on the day of the pickup, I got the message that they will visit and pick up the damaged TV stand and after waiting for the whole day, no one showed up. I wasted my whole public holiday waiting for them at home and didn't go anywhere, nor bought groceries for the home and kids. This is really frustrating and hence I am providing real feedback with the order number. I personally suggest don't buy the equipment from these online retailers till they take serious action on their mistakes. Please help me with how to take legal action against this company while giving me mental torture and wasting the whole day. Thanks