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Anonymous
Unlike Amazon, Wayfair has a terrible return policy. How do you know if you will like something, based on a picture and a handful of reviews? How do you know if said reviews were not planted, by the manufacturer? If it needs to be put together, as a lot of things do, how do you know that’s even achievable, that the pieces will fit and the directions are clear? You don’t. There is no way anyone can. This is why Amazon has an easy return policy. And this is why, I don’t like or plan to recommend Wayfair, or companies like it. First off, they require a lengthy request to be filled out and even ask for pictures. If something goes wrong with what you purchased through Wayfair? Say, it arrives broken; it’s impossible to put together, because of bad instructions or pieces that don’t fit, or if it’s not as you expected, given the picture you saw? Wayfair expects YOU to cough up shipping expenses. Outrageous! This is why, I will not recommend anyone to patronize this business.
1 year ago
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Wayfair has a 1.5 average rating from 2,252 reviews

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