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Anonymous
It is the second time that I purchased something on Wayfair with a great discount and they do not honor it. I would suggest you stay far away from this crooked company. The first time, my item was canceled, and they said it was wrongly advertised on their webpage. This time, I was sent part of the product but not all. When I called, the first time they said they were sorry, and that the rest would be sent once I contacted the manufacturer. The second time I called, they said it was wrongly advertised on their webpage and that I had received only what I paid for and that because I had had such a great deal they were sending me only part of the product. Why would I want to buy only part of a Murphy bed!??!? Would it make any sense to any human to order the wooden box and no bed mechanism?! Of course not. After hours of research and calling they said the only thing they could do would be refund me after I repackage and send what I received back but they couldn’t do anything else. What a great way Way”fair” to make cash flow off of people and then tell them to send back the stuff for a refund! Of course, they don’t care about the hours lost and their customer service is terrible! The bottom line, the webpage lies, and its people do too. NOT A TRUSTWORTHY COMPANY!
1 year ago
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Wayfair has a 1.5 average rating from 2,252 reviews

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