Do not even deserve 1 star. I ordered a chimenea with a great offer price. The item was despatched and tracked. The item never arrived with tracking stating unwanted. I contacted the Wayfair and Courier asking the item had not been delivered and no communication received. Wayfair initially said they will send it again with another courier. The next day the ordered was cancelled stating 'Logistical reasons' and refunded the money and item was removed from the website. Wayfair was not interested in my communication and stated their T&C. The chimenea is back on their website less than a week later. Absolutely disgusting service and very angry. If I find there is a legal case to answer I will persue.