I ordered a couch that was advertised as in stock and 1 day shipping. After back and forth, it was an issue with the supplier and it was not actually in stock. The order was cancelled and refunded. I made the mistake of ordering another piece on 12/26 that was advertised as arriving 12/28. Today, the expected delivery is magically 1/3. Reached out to them and the “label has been printed” but it has not left the warehouse. They refuse to cancel and refund my card because it is “in transit.” It has not left the warehouse, so how can it be in transit?? Absolute nightmare experience and will not be buying from them again. :(