If i could give NO stars i would.I can honestly say Wayfair is the most incompetent company i have ever had to deal with.Their customer service Chat can not answer any queries regarding delivery or should i say No delivery? My brother bought a bedstead that was to be delivered last Friday.He stayed home but it didnt arrive.We contacted Customer services next day ,was told he would receive it in 24 hours and if not to allow a furthe 4 days.We declined and said if it wasng here in 24 hours please refund his money. We were told how much they valued their customers and to rest assured this was being dealt with by their specialist team and they would contact me by email to update. Next day no delivery so again we contacted customer services to be told they would pass it onto the Specialist team again. When we asked for a refund ,it will take up to 5 days.They are a lot quicker taking your payment than making a refund.The customer services could tell us nothing as regard to delivery and there so called Specialist team(Not so special)has yet to contact us.None of them really seem to know what each other dept is doing.Needless to say my brother and myself will not buy from them again and i would advise anyone else thinking about it ,please read the reviews first and there are clearly a lot more negative reviews than positive one.(I wonder why Wayfair)?