Ordered dining set, down for delivery between Friday and Tuesday. 5pm Tuesday evening and set still not arrived so called customer 'service'. Rude lady told me card had been put through front door at 4.30, which was not true as wife had taken two days off work to wait for set to arrive. The lady said she would send driver back as we were now in (as we were all along) however couldn't understand my wife's point when she said that the driver would surely take the set to the incorrect house as he obviously carded the wrong house. Decided to tell them to stick their table up their backsides and refund us, however this refund would take 3-5 days from the date they scanned it back in at the depot. Joke of a company with rude, sarcastic staff who you feel are laughing in the background at your concerns and complaints. Do not buy from these, spend a little more and let John Lewis sort you out