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Claire Clayton
ordered a Airsprung ortho guest bed which was only a few quid cheaper than other sites, the bed / mattresses had no airsprung label at all on it, looked nothing like the picture on the website colour or quality and could feel the springs through the padding on the top of the mattress, after they allergedy got back to airsprung, apparantly this is the one I ordered, even though it definatly was not. Then I was told to return it would cost me 17 pounds, so as I explained to the wayfair customer service its cost me 17 pound to quality check your mattress, cheers, won't be using you again wayfair. Delivery was good though and so was customer service.(exept making me pay for the return)
8 years ago
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Wayfair has a 1.5 average rating from 2,242 reviews

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