I ordered 4 armchairs, found out 4 minutes after ordered badbathbeyond has it for $100 cheaper. I went back to my order and there is no option of cancellation within 9 minutes of the order, I called customer services number within 10 minutes order was in. Alicia said she cannot refund it and it is already processed, in 10 minutes....Called again and I believe I talked to an AI customer services rep. They ignored refund stating the order is already on dock to be shipped within 14 minutes order has been put in and fedex tracking created. I asked them to price match with the proof of pricing i can provide...answer was no, asked for full refund as it is super fresh order and i called them within 10 minutes order put in and answer was no again. Asked for free return label as I will definitely not keep it because it is $100 over than bedbathbeyond.com. Answer was no. Asked them if i can reject the shipment, they said fedex may take it back and store in their storage for weeks before shipping back to them. I asked the what was the cost of shipping back would be, he said 14-18 dollars, then the number went up to $24....I asked if he can guarantee that, he said it is typically around that....I challenged him this is not a common practice and this definetely not feel right as we have strong consumer laws in California. No resolution...items will arrive tomorrow. I will take it back to fedex and order the goods from other retailer. Also cancelling and returning our other orders from wayfair with total of $2000+ we put in last week through my girlfriend's account, regardless of shipping charges as they don't deserve any type of business, never will do business with them and will make sure to leave comment to all social media channels and let other consumers know.