Wayfair is just an online store and does all shipments drop shipped from vendors. I placed an order for two laundry sinks on 10/30/24 with notification from Wayfair that delivery date is 11/07/24. Today, 11/08/24 I called Wayfair about my order only to be told that they don't know why it wasn't shipped and can get me an answer in two days. My options are to have a new delivery date of another week. Wayfair refuses to in any way try to fix the problem by even doing an overnight or two day shipment. This is the email sent by Wayfair: An investigation has been opened order 4317220319 and are looking into the status of the order. My take up to ten (10) days while we wait for scan data." The status we already established that it wasn't shipped; so there are a lot of idiots at Wayfair like Jason who is a manager there. IN the meantime they charged my CC the $153.08 on 10/30/24 and as per Jason it's my fault because i should have known since i did not get a shipped confirmation with a tracking and it is between the vendor and myself. I did get a shipped date confirmation from Wayfair. Meanwhile Wayfair had no clue that the order was not shipped and was surprised when i called and they couldn't find answers.