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Anne Marie Douglas
I spent over £3,000 on lighting with a delivery date 2 days. Having placed the order the delivery date came and went with very little information on the tracking system of info from Wayfair. I eventually called for information and was told that the delivery would be made 9 days after the delivery date quoted on the web site. The new delivery date came and went with no update on the web site and not contact from Wayfair. I put in call to Wayfair to investigate. The agent I spoke with had little or no idea what was going on but advised a further delay minimum of further week which had not been communicated. I lost faith and trust in the information provided. I would not shop again with this company and asked for a full refund. I then received and email claiming that i had delivery of the goods. Will not shop with this company again.
7 years ago
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Wayfair has a 1.5 average rating from 2,242 reviews

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