I would never recommend anyone to order from this company. I was 7 months pregnant and ordered my moses basket and date emailed as when I will be recieving the moses basket and stand but nothing came so I rang and they said it's been dispatched and on its way. So I waited again. Then it got to 3weeks and nothing had come so I called again and they said we will 're order it so they did on a fast tracker delivery and it would get to me the next day. I really wanted this moses basket as it was perfect. Then nothing came I waited in all day and it ruined my day too being heavily pregnant was the worst part. So I rang again and this time demanded to speak to the manager as payment had been taken out of the account on the day I ordered it. The lady manager said she is really sorry blah blah and was going to send me it out first class and it would get to me this time and she would email the delivery company they recruit... Well she got a stand to me the next day but not the one i had ordered... Oh I cried and said i wanted a refund back asap and went to the local Mothercare to get a basket before baby was due the weekend.... Then they had the cheek to ask for the stand back once they had refunded the amount but I never did and gave it to charity instead...
7 years ago
Wayfair has a
1.5
average rating
from
2,242
reviews
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