Upon reading other reviews here I am even less impressed by Wayfair than I originally was. I have requested 3 returns, I was told I would receive a separate email with further details on how to send the package, for each of the return requests, I have not received a single email so I am still unable to return the items. I then emailed their customer service helpline and have not had any response over a week later. I assume they make it incredibly difficult to return items so they do not have to refund your money. Sneaky tactics. I will not spend any more of my money at Wayfair. I will advise all my friends/family not to risk using Wayfair either.