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Samantha Read
Advised of delivery slot 08:00 to 10:00. Driver advised would be there within half an hour at 10:30 as was running late. Very surly on the phone. I had to take longer off from work than planned as delivery running late.... Then received a text at 11:30 saying delivery had not been possible. Phoned up immediately and was told driver had rang door bell and had knocked. Door bell doesn't work. Didn't knock at all or call. I have a dog that goes crazy when ANYONE comes to the door, so i know the driver did not attempt to deliver, merely took a photo or such like and then moved on so he could make time up. Driver had my number as had called earlier. Any sensible person would have called if they weren't getting an answer. Was told by delivery company that driver coukdn't turn back as was in a different area. Disgraceful delivery service. Do not recommend using Wayfair due to this. Shame really, i'm furnishing my daughter's flat and would have been buying A LOT of stuff from them, but not now.
7 years ago
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Wayfair has a 1.5 average rating from 2,242 reviews

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