Incompetent or just dishonest? This was the worst purchasing experience I can remember. Two weeks after failing to process the items by the specified shipping date on the email, I called and was told that a clerical error on their end in regard to wholesale pricing was holding up payment, that this would be rectified and a follow-up call/email would be made the next day. No follow-up call or email came to confirm and after phoning back I was told that a $180 discount would be applied to the original purchase and those funds would be processes onto my account. (Sounds like good news?) Not only was there no money reimbursed onto my card, but a new discounted payment was attempted to be taken off my card until I intercepted the bogus mark through my bank and the original cancelled payment would show up on my card within 3-5 business days. This would’ve left me with two outstanding payments totalling $2,200 in the hole with nothing but vague assurances that the items I originally ordered would be shipped. This was the final straw. PLEASE stay away from this company! The lack of communication, integrity and competency I dealt with between the departments of Wayfair was disturbing and in this day and age it’s not worth the risk. Going forward, I plan to either shop locally or through Amazon, Walmart or Costco. Never again, Wayfair!