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Roger Kirby
Order for garden furniture comprising table, chairs and parasol. Only chairs and parasol delivered. I had to return these before receiving a new set. Collection of two parcels was out of agreed time slot and driver did not call at door. New delivery advised after I'd left for work for the day and away overnight, I rang and asked for next day instead and expressly said not to deliver large, heavy boxes to my elderly neighbours. Returned home early next morning - they'd delivered to my neighbour. So embarrassing. But...only two boxes, still no table. Hours on the phone and email and waiting at home for delivery and collection. They cannot send three boxes together and I have to send two back to get three more but they can only send two again. Stupid, stupid and hopeless
6 years ago
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Wayfair has a 1.5 average rating from 2,242 reviews

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